After receiving payment, your order will be processed. You will receive a message when your order is shipped.
Through a bank transfer, iDeal, PayPal or creditcard. When you pick up your order at the store you can pay with cash or PIN. All prices include 21% VAT.
Your order will be dispatched by registered post or we will agree on another shipping method. The cost is € 8.00 per package for shipping in the Netherlands. We will contact you when we ship to Europe or outside Europe. Of course you can also pick up your order free of charge at the shop.
4) Delivery time:
The delivery time may vary by item. Items which are in stock at the time of payment, we will ship as soon as possible. If the jewellery is custom-made, there is a longer delivery time. We will inform you about the delivery time.
If you want to change or cancel an order, you must do so as soon as possible. You can do this by e-mail or telephone (number 0031302293815). Changing or cancelling your order is only possible if this has not been sent. Jewellery that is made especially for you cannot be cancelled or exchanged.
6) Return or exchange:
The jewellery is made with great attention and care. If you are not satisfied with your purchase, you may return it within 14 days unworn and undamaged in the original packaging with the unbroken label still attached. Jewellery which has been made especially for you cannot be cancelled or exchanged. Returns must first be made known through firstname.lastname@example.org. The cost of the return will be your responsibility. Send the package by registered mail with the corresponding invoice to: H.Hoogenboom, Emmaplein 8, 3722 AD, Bilthoven (NOT listed words as a goldsmith, jeweler, goldsmith or jewelry in the address or on the packaging). You can exchange or return only items purchased from the shop. You will receive the purchase price excluding shipping deposited into your account within 30 days.
All prices and information on this site are subject to errors and changes. Goldsmith Heleen Hoogenboom does everything to get the information offered on this website is as complete and accurate as possible. All information is subject to price changes, typos, mistakes and market developments.
Hoogenboom & Bogers Edelsmeden
3722 AD Bilthoven, The Netherlands
VAT ID: NL855293482B01